Frequently Asked Questions

Your guide to shopping with Mobile Garage HK

What is the standard delivery time for orders within Hong Kong?

We offer expedited local shipping. Orders are typically processed within 24 hours and delivered via SF Express within 1-2 business days.

Do you offer international shipping for your fashion collections?

Yes, we ship to selected international destinations. Shipping costs and delivery timelines are calculated at checkout based on your specific location.

What is your return policy for apparel and accessories?

We accept returns within 14 days of receipt, provided the items are unworn, have all original tags attached, and are in their original packaging.

How can I ensure I am selecting the correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, AMEX), PayPal, Apple Pay, and local payment options including FPS and PayMe.

Are the products sold on Mobile Garage HK authentic?

Absolutely. We pride ourselves on sourcing high-quality, authentic fashion pieces directly from reputable designers and authorized distributors.